A chaque Occasion, jouez votre Armoire Secrète (A.S)

Terms of Sales

Refunds and Returns Policy

INTRODUCTION

You have just accessed the website www.armoiresecrete.com of the company ARMOIRE SECRETE SARL RC: 538979 / IF: 51854115 / ICE: 003018962000036 / SHARE CAPITAL: 100,000 Dirhams.

Address: 11, Rue Aziz Bellal, 5th floor, Maarif, Casablanca.

You must carefully read the following provisions as they constitute a contract establishing the general terms and conditions of sale for the online store of the company “Armoire Secrète”.

The “click” that you will perform after completing your order form constitutes the validation of your order and will constitute an irrevocable acceptance of these general conditions. Therefore, you can only order products if you accept the conditions set forth below.

PREAMBLE

The following general terms and conditions of sale govern all transactions carried out on the online catalog of www.armoiresecrete.com in accordance with Moroccan consumer law 31.08.

Any order placed on this site implies the unconditional and irrevocable acceptance of these conditions by the customer.

OBJECT

This contract is a distance contract that defines the rights and obligations of the parties in the context of the sale of products by the company ARMOIRE SECRETE on the Internet, through the “Maroc Télécommerce” transaction management service.

DEFINITIONS

In the context of this contract, each of the expressions mentioned above shall have the meaning given to it, namely:

“Distance contract”: Any contract concerning goods between the company ARMOIRE SECRETE and a customer within the framework of a sales system organized by the company ARMOIRE SECRETE, which exclusively uses the Internet until the conclusion of the contract.

“Customer”: Any natural person who, in this contract, acts for purposes that do not fall within the scope of their professional activity.

“Order form”: Document indicating the characteristics of the products ordered by the customer, which must be signed with a “double click” to commit the customer.

“Order”: Act by which the customer undertakes to purchase products and the company ARMOIRE SECRETE undertakes to deliver them.

PRODUCTS

All products listed in the catalog are sold until stocks are exhausted.

The company ARMOIRE SECRETE reserves the right to remove an item from the catalog without notice and cannot be held responsible or cancel an order due to the inability to use the purchased product for compatibility reasons with the buyer’s existing equipment.

PLACING AN ORDER

After finding the product(s) that interest you, click the “order” button, and the product will be added to your order form.

You can modify your order form at any time and return to the catalog by clicking on “continue shopping”.

When you have finished shopping, validate your order by clicking the “pay” button.

In case of an error on your part when filling out the order form, we advise you to contact us within 24 hours to request cancellation by email: contact@armoiresecrete.com.

After canceling the order, you can place a new order on the website: www.armoiresecrete.com.

PRICES

The prices listed in the catalog are indicated in Moroccan Dirhams, including VAT, valid at the time of consultation by the customer and at the time of ordering. The order form and transactions are in Moroccan Dirhams. Any change in the exchange rate will automatically be reflected in the product price.

ORDER EXECUTION

The order will be executed within a maximum period of 7 days from the day following the customer’s order.

In the event of unavailability of the ordered product, the customer will be informed as soon as possible and will have the option to cancel the order.

The customer will then have the choice to either request a refund of the amounts paid within thirty days from the date of payment or exchange the product.

DELIVERY

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. Deliveries are carried out by our own means or external service providers. Delivery times are given for information purposes only, and if they exceed thirty days from the date of the order, the sales contract may be terminated, and the buyer will be reimbursed.

PAYMENT METHOD

To pay for your order, you can choose one of the payment methods offered by www.armoiresecrete.com on the order form:

Secure payment by Credit Card: CMI, MasterCard, or Visa.

Cash on delivery.

Payment via PayPal.

Bank transfer payment (Bank CIH).

Account number: 230 780 460111222103250095

IBAN: MA64 2307 8046 0111 2221 0325 0095

BIC / SWIFT: CIHMMAMC

DATA CONFIDENTIALITY

The information requested from you is necessary for the processing of your order and is treated confidentially. You have the right to withdraw your consent regarding your personal data. You may receive advertisements from ARMOIRE SECRETE unless you have indicated that you refuse the use of your personal data for this purpose.

CANCELING A CREDIT CARD PAYMENT

You must contact the ARMOIRE SECRETE teams to cancel a credit card payment.

RIGHT OF WITHDRAWAL

From the date of delivery of your order, you have a period of 7 days to exercise your right of withdrawal and receive a full refund. The return shipping costs for goods returned in perfect resale condition, complete, and in their original packaging may be reimbursed.

WARRANTY

In the event of non-conformity of the products between the ordered product and the electronic order form, the product can be returned to the company, which will take it back, exchange it, or refund it. The customer must, from the day of delivery and immediately, send any complaint to the site by sending an email to the following address: contact@armoiresecrete.com. In the absence of a complaint within the terms and deadlines stipulated above, the order is deemed to be in accordance with the contract.

PROOF OF TRANSACTIONS PAID BY CREDIT CARD

The data recorded by Maroc Télécommerce SA on its platform constitute evidence of all commercial transactions carried out between you and the company ARMOIRE SECRETE.

FORCE MAJEURE

ARMOIRE SECRETE is only bound to perform its obligations to the extent that no event of force majeure impedes them.

COMPETENT JURISDICTION

These General Terms and Conditions of Sale are governed by Moroccan law. Any dispute arising from these terms and conditions will be brought before the Commercial Court of Casablanca.